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Shawarma Palace Reviews & Details

Shawarma Palace

Shawarma Palace is rated 3 stars

2949 Carling Avenue

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Shawarma Palace is located at 2949 Carling Avenue in Ottawa . One fyoodie has rated Shawarma Palace 3 out of 5 stars. Call today!

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Shawarma Palace Reviews, Ottawa

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Shawarma Palace

My partner and I have been supporting that place since it opened. Great food and we loved the staff (they were so helpful in describing dishes that we were interested in). One time, they accidentally overcharged my partner (they were extremely busy) and gave him a $10.00 voucher. We went yesterday (September 23, 2011) and it seemed that management had changed. They weren't prepared to honor his voucher (until we put pressure on them). They took longer than expected with my dish, and when my partner went to ask them about it, the person became very hostile. When my dish was finally done, the man behind the counter hollared out the name of my dish, and I went and got the "sides" (veggies, etc) and brought my plate back to my table. While I was there, the man whom had originally been rude to my partner told me that he wanted to talk to him, and that what having someone like my partner in there was bad for business. I told him that I was shocked he was still in business with the length of time it was taking them to prepare my dish, and with the way he treated customers. It was overdone, and because of the treatment I recieved, I personally will never go back there.

Order: Rainbow Trout

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